Privacy Policy

Privacy Policy

Effective Date: 03/13/2026

Axiom Cyber, LLC ("Axiom Cyber," "we," "us," or "our") is committed to protecting your privacy and safeguarding the personal information you entrust to us. As a cybersecurity firm specializing in threat detection, incident response, and security operations center (SOC) services, we understand the critical importance of data privacy and security. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at https://axiom-cyber.com (the "Website"), interact with our services at https://www.axiom-cyber.com/services (the "Services"), or engage with any applications we develop (the "Applications").

This Policy applies to all individuals who access or use our Website, Services, or Applications ("you" or "your"). By using these platforms, you consent to the practices described herein. If you do not agree with this Policy, please do not use our Website, Services, or Applications. We comply with applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the Privacy Act of 1974 (where relevant), and industry standards such as NIST cybersecurity frameworks. For our Services, which involve handling client data in secure environments, we adhere to strict data protection protocols aligned with Zero Trust principles and regulatory requirements.

1. Information We Collect

We collect the following categories of personal information:

• Identity Information: Name, email address, phone number, job title, and company name provided when you contact us, register for an account, or subscribe to our services.
• Technical Information: IP address, browser type, operating system, device identifiers, and usage data collected automatically when you visit our Website or use our Applications.
• Communication Data: Messages, inquiries, or feedback you send us via contact forms, email, or support channels.
• Service Data: For clients using our cybersecurity services (e.g., SOC, MDR, ThreatTrace), we may process data related to your organization's systems, networks, and security events solely to provide contracted services. This data is treated as confidential and governed by separate service agreements.
• Payment Information: Billing details processed securely through third-party payment processors (we do not store full payment card data).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Website, Services, and Applications.
• To respond to your inquiries and provide customer support.
• To send administrative communications, such as service updates, security alerts, and account notifications.
• To send marketing communications about our products and services, where you have consented or where permitted by law.
• To analyze usage patterns and improve user experience.
• To comply with legal obligations and enforce our terms of service.
• To detect, prevent, and respond to fraud, security threats, or other harmful activities.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Necessary for the Website to function properly (e.g., session management).
• Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect Website functionality.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our Website and Services (e.g., cloud hosting, payment processing, analytics), bound by confidentiality agreements.
• Business Partners: With your consent, we may share information with partners for co-marketing or integrated service delivery.
• Legal Compliance: When required by law, court order, or governmental authority, or to protect the rights, safety, or property of Axiom Cyber or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

As a cybersecurity company, we implement industry-leading security measures to protect your information, including:

• Encryption of data in transit (TLS) and at rest (AES-256).
• Access controls based on Zero Trust principles (least privilege, multi-factor authentication).
• Regular security assessments and penetration testing.
• Incident response procedures aligned with NIST frameworks.

Despite these measures, no system is completely secure. We encourage you to use strong passwords and report any suspected security incidents to security@axiom-cyber.com.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Service Data is retained per the terms of client service agreements. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal retention obligations).
• Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us.
• CCPA Rights (California Residents): Right to know, delete, and opt-out of the sale of personal information (we do not sell personal information).
• Data Portability: Request a portable copy of your data in a machine-readable format.

To exercise these rights, contact us at privacy@axiom-cyber.com. We will respond within 30 days.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our Website and Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Policy on our Website with a revised effective date. Your continued use of our Website or Services after such changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: